Nowadays,
mobile phones are not just reserved for making calls or receiving messages, but
they have become all about community building. Remember the times when to just
find a carpenter, you had to scroll through an alphabetical classified
directory to come across multiple phone numbers in small fonts. Well, modern
technology and advancement of communication have made it possible for us to
access many such Free Classifieds online through our mobile
phone. From finding a rented house to hiring Handyman
Services, all can be done just through a click on a phone app.
Smaller
companies and individual business owners are getting a better return for
investing minimally on such Business Apps. Let us list down
the advantages of using a mobile app for business.
1. Increasing Visibility to Customers
An average
person spends 2 to 3 hours on a mobile phone every day. Hence, the fact that
the exposure your business may get due to its presence on a platform where
millions of people are spending a considerable number of hours per day is high.
Registering your business on an online portal, Free Classifieds or creating your own business app
can bring you lots of opportunities in the form of potential customers
interested in your services.
2. Testimonials, Feedbacks, and Reviews
With so much
competition for various services in the market, it is difficult for a customer
to decide which company is genuine in providing good service. Introduction
of online portals and Business Apps
has made it possible for existing customers to give your service suitable feedback and rating. These feedbacks,
if positive, can boost your business by attracting new customer sun failingly.
3. Efficient Customer Engagement
The biggest advantage
of having a mobile app is that the customer can reach you directly through the
app instead of giving you a call where there is a possibility of you being
unreachable and losing a customer. Through the integrated chat facility in most
mobile Business Apps, the customer can drop a
question and you can reply to that personally. This will help the customer rely
more on your brand and boost your chances of getting repeat business.
4. Simple Booking Procedure
A few years
ago, when such apps were not available, to hire a service, customers had to
either call the company and book the service or open their laptops or desktops
to fill out a form and book the service.
These apps and
portals work in a different and simpler manner. The service options are so simple
to book that even a layman can book it. For example, if
you need to hire Handyman Services, just
open the app and click on a few relevant options and press the call to action
button; that's it. This simple booking procedure and customer engagement can
benefit your business more than you can think of.
5. More Direct Market
Mobile apps
make it possible for you to bring loads of information about your services to
the customer. More importantly, you can reach many of your customers out there
with the information which increases your chances of getting hired.
The market is
full of competition nowadays and it is increasing every second. To thrive in
this competitive market, you need to be a step ahead of your competitors.
Developing your own mobile Business Apps and increasing
your online presence can give your business that cutting edge which can steer
it towards success.
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